Cookie Policy

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

Cookies do not contain personally identifiable information by themselves, but when combined with other data we collect, they can help us improve your experience and provide relevant information about our services.

Why We Use Cookies

rachaoes uses cookies to:

• Remember your cookie preferences
• Understand how visitors navigate our website
• Analyze which pages are most useful to families researching senior care options
• Improve website performance and user experience
• Ensure basic website functionality works properly

Types of Cookies We Use

Essential/Necessary Cookies (Always Active)

These cookies are necessary for our website to function properly and cannot be disabled. They enable basic features like page navigation, secure access to forms, and remembering your cookie preferences.

Examples: Session management, security features, cookie consent preferences

Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our website and provide better information to families.

Examples: Google Analytics tracking page views, time spent on pages, navigation paths

Duration: Typically 26 months

Marketing Cookies (Optional)

Marketing cookies track visitors across websites to display relevant advertisements and measure campaign effectiveness. We use these to reach families who may benefit from our services.

Examples: Facebook Pixel, Google Ads conversion tracking

Duration: Varies, typically 90 days to 2 years

Preference Cookies (Optional)

These cookies remember choices you make to provide enhanced features and personalization. They may remember language preferences or region selections.

Examples: Language settings, region preferences

Duration: Typically 1 year

Third-Party Cookies

Some cookies are placed by third-party services we use:

• Google Analytics: To understand website usage and visitor behavior
• Facebook Pixel: To measure advertising effectiveness and reach relevant audiences
• Google Ads: To track conversions and optimize advertising campaigns

These third parties have their own privacy policies governing how they use data. We encourage you to review their policies.

Cookie Duration

Cookies may be either:

• Session cookies: Deleted automatically when you close your browser
• Persistent cookies: Remain on your device for a specified period or until you delete them manually

Most cookies we use are persistent with durations ranging from 90 days to 26 months, depending on their purpose.

Manage Your Cookie Preferences

Use the controls below to manage which types of cookies you allow. Essential cookies cannot be disabled as they are necessary for the website to function.

Managing Cookies in Your Browser

You can also control cookies through your browser settings. Below are instructions for common browsers:

Google Chrome

1. Click the three-dot menu in the top right corner
2. Select "Settings"
3. Click "Privacy and security" in the left sidebar
4. Select "Cookies and other site data"
5. Choose your preferred cookie settings

Mozilla Firefox

1. Click the menu button and select "Settings"
2. Select "Privacy & Security" from the left menu
3. Under "Cookies and Site Data," choose your preferences
4. Click "Manage Data" to view and delete specific cookies

Safari

1. Open Safari Preferences
2. Click the "Privacy" tab
3. Adjust your cookie preferences under "Cookies and website data"
4. Click "Manage Website Data" to view and remove cookies

Microsoft Edge

1. Click the three-dot menu in the top right
2. Select "Settings"
3. Click "Cookies and site permissions"
4. Select "Cookies and site data"
5. Choose your cookie settings

Note for mobile browsers: Cookie settings can typically be found in your browser's settings menu under privacy or site settings.

Your Rights and Control

You have the right to:

• Withdraw consent for optional cookies at any time using the controls on this page
• Access information about the cookies we use
• Delete cookies through your browser settings
• Block all cookies, though this may affect website functionality

Disabling certain cookies may limit your ability to use some features of our website. Essential cookies cannot be disabled as they are necessary for basic functionality like contact form submission.

Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in technology or legal requirements. Significant changes will be noted in the "Last Updated" date at the top of this page.

Contact Us

If you have questions about our cookie usage or this policy, please contact us:

• Email: [email protected]
• Phone: +66 32 547 812
• Address: rachaoes, 51 Moo 6, Hua Hin, Prachuap Khiri Khan 77110, Thailand